Frequently Asked Questions

This is where you will find most answers. If there should still be any questions left, don't hesitate to contact us.

General Ordering Info

How do we determine serving sizes?

Ordering food for a group can be tough. It’s easy to wonder if you have enough entrees and sides. Will the vegetarians be happy with the options? Will everyone be full and happy?

As a start, here is a basic guide to serving sizes per person:

Proteins like pulled pork or brisket 6-8 ounces per person
Fried chicken or similar dishes 3 pieces per person
Skewers 2 per person
Stews or braised dishes 6-8 ounces per person
Side dishes or salads 4 ounces per person
Salumi, dips, spreads, cured meats, appetizers 2 bites or 2 ounces per person
How many people do your sizes serve?

As a rule of thumb, our sizes serve the following:

Individualserves one
Pint/friends sizeserves 2-3
Quart/family sizeserves 4-5
Salad Trayserves 6
Entree Trayserves 8-10
Feast sizeserves 14-16

We like to call our smaller portion a “friends size” as it is the perfect amount for a small group. Our “family size” is intended to be enough for the main course or side dish for the family dinner. But these guidelines can differ based on your particular event.

What Type of Event?
Attendees at a seated meal will tend to eat more than attendees at a stand-up event, so you’ll need to add an extra ounce or piece per person. At the holidays, or during celebrations, everyone will eat more!
How Long Is the Event?
The length of time is also a factor when determining how much to order. If an event lasts for three hours, people are more likely to go back for seconds and thirds. Keep that in mind, as you want enough food to keep guests full over the course of the event. That could mean larger portion sizes of each dish to make that happen.
What Type of Cuisine Do You Want to Serve?
Vegetarian dishes are going to need a bit more volume per person or additional sides. A salad that’s part of an all-vegetarian spread should be increased to five or six ounces per person. Heartier cuisines like Italian or Mexican are going to fill guests up pretty quickly and can be ordered without as many sides. To make sure everyone has enough food, we recommend thinking about ordering one pound of an entree dish for every three to four people first, and then adding 4-ounce side dishes or appetizers to complete the spread. Start with an à la carte entree order per person and build from there.
What if I want leftovers?
Festive holiday feasts almost always mean leftovers. And that’s a good thing! What would Thanksgiving be without turkey sandwiches the next day? If you want to insure that you have enough for the next day’s lunch, order at least 2-3 extra servings for your group.

Payment & Confirmation

How and when do I pay?
We do not currently accept payment online, so you simply pay with cash or credit card when you pick your items up at Market Hall Foods.
How do I know if my order is confirmed?
You will receive an email confirmation for your online order from “Zuppler” listing the items in your basket as well as the date and time for your pickup. You will also receive an email from Market Hall Foods that will include any additional items you might have requested as well as any special instructions you included. You will also find contact information for our staff if you should need to cancel your order or make any changes.
What if I didn’t get a confirmation email?
First, check your spam or junk folders in your email inbox; occasionally the emails will land there. If you still see no sign of a confirmation, you may not have clicked the final “place my order” button on our online ordering site after you selected your items and hose to checkout. In that case, give us a call and we will happily place your order for you.