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Effective Date: April 27, 2020

Privacy Policy

Rockridge Market Hall privacy policy

  • This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from http://rockridgemarkethall.com.

1. AGE OF CONSENT

By using rockridgemarkethall.com, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

2. PERSONAL INFORMATION WE COLLECT

  • While visiting our website, you may make a purchase or use certain services that will require us to collect personally identifiable information. This information could include your name, email address, mailing address, ZIP code, phone number, shopping preferences, pages visited, personal interests and a record of products purchased. We collect such information to provide you with products and services we make available through rockridgemarkethall.com, to communicate with you and to manage your orders and registered account.
  • We may receive your information in a variety of ways, including placing an order, receiving a gift, creating an online account, subscribing to the Rockridge Market Hall newsletter or participating in a marketing promotion or survey.
  • We want to be in communication with you only if you would like us to be. To opt out of our newsletter, please update your email communication preferences or follow the direct link at the bottom of your email from Market Hall Foods.
  • We may engage certain trusted third parties to perform functions and provide services to us, including website hosting and maintenance, database storage and management, email and marketing. We may share your personal account information with them, but only to the extent necessary to perform these functions and provide such services, and only pursuant to binding contractual obligations requiring such third parties to maintain the privacy and security of your information.
  • Cookies, aside from being tasty treats, are small data files stored on your computer while visiting rockridgemarkethall.com. Each time you visit our website, we may use cookies to store information about your browser and IP address. We never use cookies to store passwords, credit card numbers or other information that could be used to identify you personally. We do use cookies to confirm that a user is logged in, provide easier registration, improve the website and remember the items in your shopping cart. If you wish, you can edit your browser settings to accept or reject all cookies or notify you when a cookie is enabled.

3. WE COLLECT DEVICE INFORMATION USING THE FOLLOWING TECHNOLOGIES:

  • - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
  • Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or Paypal account emails), email address, and phone number. We refer to this information as “Order Information.”
  • When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

4. HOW DO WE USE YOUR PERSONAL INFORMATION?

  • We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

5. SHARING YOUR PERSONAL INFORMATION

  • We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site-you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
    You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

6. BEHAVIOURAL ADVERTISING

  • As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
  • You can opt out of targeted advertising by:
    FACEBOOK - https://www.facebook.com/settings/?tab=ads
    GOOGLE - https://www.google.com/settings/ads/anonymous
    BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

    Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

7. DO NOT TRACK

  • Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

8. YOUR RIGHTS

  • If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

    Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

9. DATA RETENTION

  • When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

10. CHANGES

  • We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

11. CONTACT US

  • For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. or by mail using the details provided below:

    5655 College Ave Ste 201, Oakland, CA, 94618, United States